Engineering Experience
Case studies from each role: the systems I built, the technologies I used, and the impact they had.
RocketGate
Developer Support Engineer
Building internal software, developer tooling, and operational systems for a modern payment platform.
Workflow Intelligence
A Laravel/Vue platform for tracking work items, stage history, and delivery progress: replacing scattered status updates with a single source of truth for the team.
View Workflow Intelligence →Verbatim
A grounded documentation Q&A and support-assistance system where retrieval, confidence, and citation mapping are deterministic and LLMs are limited to synthesis over pre-selected source material. The same knowledge layer also powers grounded support-reply drafting and internal retrieval/debugging tools.
View Verbatim →Transaction Toolkit
A local-first investigation environment around the Transaction History API: snapshots and normalizes merchant transaction data for repeatable decline, authentication, retry, and concentration analysis, deterministic by default with optional AI explanation over pre-aggregated metrics.
View Transaction Toolkit →Knowledge Exporter
A read-only extraction tool that converts Freshdesk and Confluence knowledge into deterministic Markdown. Hash-based idempotent writes and per-run change reports make repeated exports stable, reviewable, and ready for downstream documentation or knowledge systems.
View Knowledge Exporter →Developer Documentation & Onboarding
Modernized integration guides and support resources for merchants and internal teams: cutting the time it takes new merchants and engineers to get up to speed.
Pearson Online Learning Services
SEO AnalystData & Analytics Lead Developer
Nine years building the data infrastructure behind Pearson's marketing, recruitment, and financial operations, growing from SEO analyst into the engineer leading the analytics platform.
Nexus Analytics Platform
React/Node platform unifying BigQuery and Salesforce data into real-time dashboards for marketing, forecasting, and executive reporting.
Marketing Forecasting Platform
Centralized budgeting and forecasting tool that replaced manual spreadsheets across marketing and paid media teams.
Data Warehouse & CRM Migration
Collaborated on the Salesforce migration and BigQuery data warehouse implementation, preserving reporting continuity through the transition.
Liquid Gravity Engineering
Founder & Full-Stack Developer / Marketing Consultant
Founded and led a marketing technology consultancy, building custom ecommerce features, CRM integrations, and automation systems for clients across multiple industries.
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